Craig came out same day and quickly diagnosed the issue and repaired it. He is very personable and educates... read moreCraig came out same day and quickly diagnosed the issue and repaired it. He is very personable and educates you on what's going on and how to fix it. Would definitely recommend Performance Door Service! read less

Craig did a terrific job. He fixed our two garage doors to work perfectly. He was so nice -... read moreCraig did a terrific job. He fixed our two garage doors to work perfectly. He was so nice - wore a mask and worked hard. We had new doors put in by a not so great company and he made them to work as they should. Thank you. read less

Craig was able to get our two garage doors working in perfect order. Great service.

Apparently someone backed into my garage door in the middle of the night. It was bent inward, opened very... read moreApparently someone backed into my garage door in the middle of the night. It was bent inward, opened very roughly, horribly dinged up,and did not want to close. Called Craig in the A.M., said he come swing by at 10. He had it fixed bfore noon. He gave me a price to fix and a price to replace. I was told if I opted for the fix I barely be able to tell it ever happened. I opted for the fix (much cheaper), and as promised, I could barely tell. I wouldn't hesitate to call Craig again.Apparently someone backed into my garage door in the middle of the night. It was bent inward, opened very roughly, horribly dinged up,and did not want to close. Called Craig in the A.M., said he come swing by at …More read less

Apparently someone backed into my garage door in the middle of the night. It was bent inward, opened very... read moreApparently someone backed into my garage door in the middle of the night. It was bent inward, opened very roughly, horribly dinged up,and did not want to close. Called Craig in the A.M., said he come swing by at 10. He had it fixed bfore noon. He gave me a price to fix and a price to replace. I was told if I opted for the fix I barely be able to tell it ever happened. I opted for the fix (much cheaper), and as promised, I could barely tell. I wouldn't hesitate to call Craig again. read less

Craig was able to provide same day service and was able to diagnose our situation within minutes! Highly recommend!

They have 2 locations. This and another by Vistancia(N Peoria). The person who repaired my garage springs is... read moreThey have 2 locations. This and another by Vistancia(N Peoria). The person who repaired my garage springs is Craig. Not sure which location he reports to. One of my springs broke around 3pm on a Saturday. I knew I was not getting any service until the next day or Monday after calling two other garage door repair co's. I spoke to Craig. I explained the broken springs. He said no problem I can be there around 5. He gave me a quote over the phone and we agreed on a price. He came after 5pm and finished the repair in approximately an hour. He was able to work around the garage with a car in jack stands(I was in the middle of a car repair). He also replaced my old flimsy rollers with heavy duty ball bearings rollers. Craig is a pro! Check out the yelp voucher; $150 for $200. Who said you can't get great service at fair pricing! I couldn't ask for more. I will be referring Performance Door Service to my friends and family!!! read less

Craig was quick to reply late at night to my evening email asking about a quote to repair our broken... read moreCraig was quick to reply late at night to my evening email asking about a quote to repair our broken spring. He arrived the next afternoon as scheduled. Craig explained what was wrong, how the doors work, etc. When he broke down the pricing, he gave us the best option as well as more cost effective ones. The work was done immediately and only took about 30 minutes. Craig was very pleasant, spoke well, and courteous. Thank you, Craig!!Craig was quick to reply late at night to my evening email asking about a quote to repair our broken spring. He arrived the next afternoon as scheduled. Craig explained what was wrong, how the doors work, etc. When he broke down the …More read less

Craig was quick to reply late at night to my evening email asking about a quote to repair our broken... read moreCraig was quick to reply late at night to my evening email asking about a quote to repair our broken spring. He arrived the next afternoon as scheduled. Craig explained what was wrong, how the doors work, etc. When he broke down the pricing, he gave us the best option as well as more cost effective ones. The work was done immediately and only took about 30 minutes. Craig was very pleasant, spoke well, and courteous. Thank you, Craig!! read less

Great customer service. Craig is very knowledgeable and explained everything to me in a very understandable way. I would recommend... read moreGreat customer service. Craig is very knowledgeable and explained everything to me in a very understandable way. I would recommend this company over any other company out there. Will use again! read less

Craig did a great job and was very professional.

Craig came out same-day to service our garage door. Identified and corrected the problem in under an hour. Arrived... read moreCraig came out same-day to service our garage door. Identified and corrected the problem in under an hour. Arrived within the time frame he said he would. Was polite, efficient, and very reasonably priced. I would recommend them to anyone! read less

I had a few challenges at the beginning with the installer who came, however the owner of the business Craig... read moreI had a few challenges at the beginning with the installer who came, however the owner of the business Craig was hands-on and corrected everything. He did a tremendous job in ensuring that the customer was satisfied. I’d recommend this company to anyone. read less

Timely response. Courteous professional technician. Got the job done very quickly

Excellent service will use them again when we need a new door.

Fix to door (double garage spring broke, vehicles inside) made timely, professionally, and will use service again if ever needed.

We very satisfied with Performance Doors Service LLC. They were on time, also helped to set up the Wi-Fi ... read moreWe very satisfied with Performance Doors Service LLC. They were on time, also helped to set up the Wi-Fi garage opener. They do good, fast and clean work. We would for sure recommend this company read less

Came within time I was told did a professional job. Craig is a good tech.

Great company to work with. Prompt and professional.

Our garage door stopped working this morning. I called Performance Door Service in the evening when I got home from... read moreOur garage door stopped working this morning. I called Performance Door Service in the evening when I got home from work and they sent someone out in a few hours! Brian came and identified the problem right away and assured us that he could take care of it right then and there. He was very professional, honest, and communicated everything to us.I'm so glad I gave them a call. You should too! read less

Upon leaving for work the sprocket on my garage door opening system broke. After doing some research Performance Door Service... read moreUpon leaving for work the sprocket on my garage door opening system broke. After doing some research Performance Door Service seemed to be the most recommended business for my needs in Peoria. I called and Alesha was able to help me and schedule someone to come out within the hour. 15 minutes before getting to my house the technician Rick called to let me know he was on the way. He was very friendly upon arrival and looked at our problem and gave me all my options. Basically repairs (we had another issue in addition to the broken sprocket) or replacement of the whole unit. Seeing as the price difference was so close I opted to go for replacement. He had the old one off and replaced in under an hour. He saw that the current setup we had on our garage wall was more advanced than the one that came with the new unit so he found a comparable one in his truck that he offered instead. He was worried that it had a couple of scratches on it, but I was just so happy he was willing to do that I honestly couldn't have cared about the few cosmetic scratches. It works great and has all the features we were use to. He even took the time to walk me through how to program the remotes (old and new) and the keypad outside. After he finished he cleaned everything up and made it look like he had never been there. He was excellent, explaining everything along the way. I will definitely be using Performance Door Service again in the future for any of my garage door needs. (Hopefully it won't be too soon - no offense.) I just have to close by saying Thank you to Alesha, Rick and the owners for having such a great business that really takes care of its customers. read less

Fast and reliable. Great people from the phone call to the job completion. I would definitely recommend and use them again.

Awesome!! I got in touch with them at 2pm because my garage door would only go up 4 inches. ... read moreAwesome!! I got in touch with them at 2pm because my garage door would only go up 4 inches. Instead of going home after his last repair, Craig showed up at 5pm with all the parts needed to make sure we had a working garage door on the same day. He even fixed the problem we were having with the garage door light bulb. He was done in under an hour. I had springs replaced at another house and Performance Garage Door was WAY less. Professional, honest and even has a 10 year warranty!!! Highly recommend them. read less

Fantastic. Called at 2pm and Craig came out after his last repair at 5pm He could have just... read moreFantastic. Called at 2pm and Craig came out after his last repair at 5pm He could have just scheduled me for the next day but he wanted me to have a working garage door that night. He showed up with all the parts needed to fix it and was done in under an hour. Even replaced the light bulb in the garage for me. I had springs replaced at a previous house and Performance Door Service was WAY less. Professional, honest and all around fantastic read less

This is a continuation of my review from Smokey's Garage Door. Performance Door Service was AWESOME! They were pleasant, on... read moreThis is a continuation of my review from Smokey's Garage Door. Performance Door Service was AWESOME! They were pleasant, on time - meaning early is on time and on time is late ;), very knowledgeable. The repair tech Craig was the best. I had him replace a plastic part that broke, but come to find out the motor was burned up as well as a result of the garage door malfunction. He didn't charge for the 2 hours he was her for installing that plastic piece. He only charged the reasonable amount to replace the garage door system and labor. I would recommend this business to anyone needing this type of service. Thank you again for all your help! read less

They did a great job and got my door working!!

Really great service. Fix our door at a great price.

Great service! Craig came to our house in Fountain Hills and he was able to repair our garage door tracks... read moreGreat service! Craig came to our house in Fountain Hills and he was able to repair our garage door tracks in less than an hour. Craig is a very friendly outgoing person and he is awesome at what he does. Thanks Craig! read less

I recently had 2 door openers installed. The first install went very well. The next day I had opener installed... read moreI recently had 2 door openers installed. The first install went very well. The next day I had opener installed on my RV garage. The install went well but I'm knocking down one star, here's why. When Craig the owner of Performance Door was installing the opener in the RV garage the door was in the up position. The opener and rail were ready to hang and I asked Craig if he was going to wrap a rag around the end of the rail to prevent marks on the door, he said no. As he was working I heard the rail sliding on the open door. When the job was finished there was black marks from the rail on my door panels. Craig said it will come off. Two issues here, why didn't he wrap a rag around the rail to prevent damage and why did I have to clean the black marks, he should have did that. Also when I got the marks off the paint on the door was scratched. Craig, I assume you will read this, please take this as away to improve your business. I give Craig credit for being a hard worker and he puts in long hours to support his business. Will I recommend him to others? Yes. read less

Performance door service was very friendly and professional when I needed help with my garage door. A service tech met... read morePerformance door service was very friendly and professional when I needed help with my garage door. A service tech met me within an hour and fixed the door mechanism very quickly. Thanks! read less